Privacy Policy

Data Controller Information

This Privacy Policy describes how thetaproexis SARL ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services. thetaproexis SARL is the data controller responsible for your personal data.

Company Details:
thetaproexis SARL
Place d'Armes 54
4079 Esch-sur-Alzette
Luxembourg
Registration Number: RCSB643128
VAT Number: LU64253971

Data Collection

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us, such as when you contact us through our forms, subscribe to our services, or communicate with us via email or phone. We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and pages visited.

When you use our contact forms, we collect your name, email address, phone number, company information, and any messages you send to us. If you engage our services, we may collect additional business information relevant to providing our e-commerce platform comparison services.

How We Use Your Information

We use the personal data we collect for several purposes related to providing and improving our services. We use your information to respond to your enquiries, provide our e-commerce platform comparison services, communicate with you about our services, and improve our website and service offerings.

We may also use your information to send you relevant business communications, industry insights, and service updates that we believe may be of interest to you. You can opt out of these communications at any time by contacting us or using the unsubscribe links provided in our emails.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses various types of cookies including necessary cookies for basic functionality, analytics cookies to understand how visitors use our site, functional cookies to remember your preferences, and marketing cookies for advertising purposes. For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on several legal bases. For service provision and responding to enquiries, we rely on legitimate interests and contract performance. For marketing communications, we rely on your consent, which you can withdraw at any time. For website analytics and improvement, we rely on legitimate interests in operating and improving our business.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential and secure.

We may also disclose your information when required by law, to protect our rights and safety, or to protect the rights and safety of others. In the event of a business merger, acquisition, or sale, your information may be transferred as part of that transaction.

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. You have the right to access your personal data and receive a copy of the information we hold about you. You can request that we correct any inaccurate or incomplete personal data. You may also request that we delete your personal data in certain circumstances.

You have the right to restrict or object to our processing of your personal data in certain situations. If we process your data based on consent, you have the right to withdraw that consent at any time. You also have the right to data portability, allowing you to receive your personal data in a structured, machine-readable format.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. For enquiry and contact information, we typically retain data for up to three years after our last interaction. For service-related data, we retain information for the duration of our business relationship plus any legally required retention period.

We regularly review our data retention practices and securely delete or anonymise personal data when it is no longer needed. If you request deletion of your data, we will comply unless we have a legal obligation to retain certain information.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit, secure server infrastructure, regular security assessments, and access controls limiting who can access your information.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but we are committed to protecting your information using industry-standard security practices.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU/EEA. If we need to transfer your data outside the EU/EEA, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following information:

Privacy Contact:
Email: privacy@thetaproexis.pro
Phone: +352 26524414
Address: Place d'Armes 54, 4079 Esch-sur-Alzette, Luxembourg

You also have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe we have not handled your personal data in accordance with applicable data protection laws.